Services
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Full Service Build Process
If someone came to us and said, "we need a self-serve developer program, provide us everything we need" we'd provide some or all of these services, depending on the product and current experience.
Developer Research and Discovery
- Deep Ecosystem and Developer Research
- Developer Interviews
- Customer Interviews
- Deliverables:
- Developer Ecosystem Report
- Interview Recordings, Transcripts, & Summaries
- Developer & Customer Feedback Findings and Considerations
Product Use Case and Customer Understanding
- Customer-led Growth Framework (aka "Jobs to Be Done") to Define Key Use Cases and Target Developer Segments
- Deliverables:
- Developer Journey Maps and Data Point Discovery
- Key Use Cases, ICP’s, & Developer Personas
- Developer Health Metrics + Dashboards
- Product Feedback & Roadmap Considerations
Developer Journey Optimizations
- Developer Experience Audit and Use Case Build Out(s)
- Documentation Optimizations
- Brand & Website Messaging
- Website Refresh
- Brand Presence Refresh (Socials, GitHub, etc.)
- Deliverables:
- Developer Experience Red Flags, Optimizations, & Opportunities Report
- (Per) Use Case Build Out: Findings & Inspiring Content; Code Repo, Tutorial, and Blog Post
- Vision & Voice Messaging
- Website Messaging Copy
- Website Refresh Execution
- Brand Presence Optimizations
Reproducible Developer Relations Program
The exact approach varies depending on the company and product, but these programs tend to work alongside product, helping to oversee the success and growth of the self-serve developer product offering.
- Developer Education Program
- Inspiring Content Strategy
- Engagement in Developer Channels
- Understanding the Voice of the Developer
- Developer Support and Innovation through Community
- Developer Growth through User Advocacy
- Partnerships with Developers, Channels, and Products
Hiring or Delivering Your DevRel Program
We either help you hire your developer relations team, or we manage your program in-house with our internal contract team, allowing us to select the best candidates for the job.
- New Hire Package
- Candidate Leads with Recommendations
- Team Leadership and Guidance
- Full-Delivery and Management of Your Program
- Deliverables:
- Job Description and Ideal Profiles
- Budget and Compensation Guidance
- Interview Guide and Questions
- Candidate Lead List with Top in the Industry