Developer Self-Serve Readiness
We ensure your developer product is self-serve ready. We come alongside your product team to help you build an experience and ecosystem where developers can successfully build.
You likely have a developer product that is currently in beta and you're preparing for general access and need to ensure your developer journey and experience match the needs of your developer audience. Or maybe you're coming back around and driving improvements to your developer journey. Either way, we know what your developers need.
From No Dev AHA Moment to #1 Product of the Day and Week
#1 Product of the Day and Week on Product Hunt
Problem: A technically solid product was preparing for their public debut and asked our team to audit their experience.
Key Fix: Getting started guide and an interactive playground that lets developers experience the value immediately.
Result: #1 Product of the Day and Week on Product Hunt. 🔥
Watch the DX Audit we hosted in the Built for Devs Hub after AgentQL made their improvements based on our feedback.
Our team helps companies see what their developers see
We audit your current developer journey from first-discovery to production, friction-logging along the way. We build a real-life use case of what your developer audience would be building. Its not just enough to audit a dev product, we have to build with it to truly understand where the unmet developer needs lie. We then provide those resources for your team to leverage in your developer docs and otherwise.
In our audit, we cover it all. Since we're building something with your product, we'll be walking through the entire developer journey, like we were searching for your product and came upon it ourselves.
We share our raw findings, live recordings, and a summary report including immediate red flags, areas of improvement, and areas of opportunity. Our report is focused around ensuring your developers can find success with your product, with as little intervention as possible. We don't just review the docs and product, we ensure developers can get help when they need it most, ideally including their peers.
Developers just want to build and talk to their peers about what they're building so they can make it better. Does your developer experience let them do that?
Let's find out.
Deflected 85% of Developer Support in 18 Months and Doubled Developer Pipeline in 3 Months
The team deflected 85% of incoming developer support needs in 18 months and doubled the developer lead pipeline in 3 months. We know what developers want and we work hard to help companies bring it to life. We speak to this on our homepage where we share our approach to DevRel.
The Winning Approach
- Research and audit the developer experience and ecosystem
- Improve the documentation from early developer feedback
- Start weekly office hours building credibility with developer users
- Launch public community forum to scale developer support and empower developer ideation
- Influence and improve the current product feedback collection process
- Influence of net new developer resources where users asked for it most
- Improve documentation from continued collection of developer feedback via the community forum and office hours
- Develop a CRM tracking developer users, allowing for deeper understanding of where the developer journey falls short
- Establish general access developer growth strategy and event campaigns
- Big presence at pre-existing company developer conference and hackathon
- Enterprise-level hackathons to facilitate ideation and understanding of product success, also to create content and code examples.
- Attend industry events around focused target verticals and technologies, present, volunteer, or sponsor.
- Host developer meetups educating developers on the product solution, and what they can build and how.